contact
HOW CAN WE HELP?
Most answers are below. If yours isn't, message us and we'll get back to you within one business day.
WHERE'S MY ORDER?
Tracking is emailed as soon as it ships.
PICKING UP?
2555 W 79th St, Chicago. Ready in about 2 hours.
QUESTION ABOUT THE COURSE?
Book a consultation and ask directly.
STILL NEED US?
Call or text. We answer Tuesday through Saturday.
🕐
HOURS
Tuesday–Friday
10AM – 5PM
Saturday
9AM – 1PM
🚚
SHIPPING
Order by 12PM CST and it ships the same day, Tuesday through Saturday.
Free over $125.
QUESTIONS
When will my order ship?
Same day if you order by 12PM CST, Tuesday through Saturday. Anything after that goes out the next business day.
How much is shipping?
Free on U.S. orders over $125. Under that, it's calculated at checkout.
Where's my tracking number?
Emailed as soon as your order ships. Check your spam folder if you don't see it.
Do you ship internationally?
Yes. Rates are calculated at checkout. Delivery times vary by country, and any customs or duties are the buyer's responsibility.
Can I change my order after I place it?
Call or text us right away. If it hasn't shipped we can usually fix it.
Something's missing or damaged
Call or text with your order number and a photo. We'll sort it out.
BUYING FOR A TEAM OR A SCHOOL?
If you're stocking multiple artists or teaching classes, message us about wholesale pricing.
SAME DAY SHIPPING
Orders before 2PM ship today
Free shipping
on U.S. Orders $100+
SECURE CHECKOUT
Shop with confidence
local pickup
Lash Gang Studios
